Shipping

My order has the wrong shipping address. Can you change it?
Sometimes typos or errors happen, even when meticulously checking your information at checkout. We would love to help in any way we can. We can help you add...
Thu, 15 Jun, 2023 at 3:23 PM
Does Ministry Ideaz offer free shipping?
Indeed, we offer free shipping!  to the USA and Canada for orders over US$49, to International destinations for orders over US$200 Furthermore, in orde...
Mon, 8 May, 2023 at 8:25 PM
How can I track my order?
May 2023 Note: Ministry Ideaz is currently transitioning to a new shipping partner and assessing future shipping procedures. Some shipping meathods liste...
Fri, 12 May, 2023 at 12:28 PM
If I order today, when can I expect to receive my order?
May 2023 Note: Ministry Ideaz is transitioning to a new shipping partner. Your order still comes from Ecuador, but the details on this page may be outdated....
Fri, 12 May, 2023 at 12:39 PM
Why are your shipping costs so high?
We do offer free shipping on orders over $49. For orders under $49, we're sorry that you found the shipping cost to be very high. We ship from Ecuador, ...
Fri, 12 May, 2023 at 12:20 PM
Why haven't I received my order yet?
First of all, please check the status of your order. In your order history, you will be able to locate the order status and tracking information for your or...
Fri, 18 Nov, 2022 at 3:14 PM
Will I be charged duty and import tax when my order arrives?
No. We all love surprises: A gift from a spouse, an unexpected call from an old friend, or an exciting announcement. These are all welcome surprises. But i...
Thu, 29 Jun, 2023 at 3:17 PM
Why is my tracking number coming up as invalid?
Please note that it can take a couple of days for your local postal authority to update tracking in their system. I received a shipment notification, but t...
Wed, 19 Oct, 2022 at 8:38 PM
Will I need to sign for my order?
For some of our shipping options (such as U.P.S. Courier), someone may have to be present to sign for your package. Therefore, if you are not generally home...
Thu, 2 Jun, 2022 at 4:04 PM
I received my order, but it wasn't all there
Please be sure to double-check the contents of your order before contacting us. We usually tuck smaller items inside the pockets of larger items. Please che...
Fri, 21 Jan, 2022 at 7:31 PM