Sometimes typos or errors happen, even when meticulously checking your information at checkout. We would love to help in any way we can. We can help you add...

Indeed, we offer special shipping rates for orders over $49! to the USA and Canada: FREE SHIPPING for orders over US$49, to most International destinatio...

All orders are sent with tracking and the tracking number is included in your shipping confirmation email. Please note that sometimes it may take a couple...

Ministry Ideaz ships all orders from Ecuador. The arrival time for your order depends on both the processing time and the shipping time. Here’s a simple ...

We get it, shipping cost is an extra expense and no one wants to find an unexpected charge at checkout. We ship from Ecuador, where our warehouse is located...

First of all, please check the status of your order. In your order history, you will be able to locate the order status and tracking information for your or...

No. We all love surprises: A gift from a spouse, an unexpected call from an old friend, or an exciting announcement. These are all welcome surprises. But i...

Please note that it can take a couple of days for your local postal authority to update tracking in their system. I received a shipment notification, but t...

For some of our shipping options (such as U.P.S. Courier), someone may have to be present to sign for your package. Therefore, if you are not generally home...

Please be sure to double-check the contents of your order before contacting us. We usually tuck smaller items inside the pockets of larger items. Please che...